Payments & Refund
Learn how payments and refunds work, including accepted payment methods, billing details, and how to request or track a refund.
How can I pay for the tour?Learn about the available payment methods for your tour: bank transfer, credit card, or cash to the driver — including deadlines, restrictions, and availability per tour type.Is it safe to pay online by credit card?Learn how your credit card payments are kept safe on our platform, from SSL encryption and PCI DSS compliance to Verified by Visa and Mastercard SecureCode.I have cancelled the booking timely, how do I receive the refund?Learn how to receive your refund after a timely cancellation — whether paid by credit card or bank transfer — and how to submit a valid cancellation request.